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Orix
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ORIX Metro Leasing and Finance
ORIX Rental Corporation
ORIX Insurance Agency
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* Head Office - ORIX METRO Leasing and Finance Corporation (Makati)
ABAD SANTOS
ALABANG
ALAMINOS
ANGELES
ANTIPOLO
APARRI
BACOLOD
BAGUIO
BALANGA
BALIUAG
BATANGAS
BOGO
BUTUAN
CABANATUAN
CAGAYAN DE ORO
CALAMBA
CALAPAN, MINDORO
CALBAYOG
CARCAR
CARMONA
CATARMAN
CAUAYAN
CEBU
DAET
DAGUPAN
DAVAO
DIGOS
DIPOLOG
DUMAGUETE
GENERAL SANTOS
Head Office - ORIX Rental Corporation (Pasay)
Human Resources Department
IBA
ILIGAN
ILOILO
IMUS
IPIL
KALIBO
KIDAPAWAN
LA UNION
LAOAG
LEGAZPI
LIPA
LUCENA
MAASIN
MALAYBALAY
MALOLOS
MANDAUE
MARIKINA
MASBATE
MATI
NAGA
NOVALICHES
ORMOC
PAGADIAN
PALO
PANIQUI
PASIG
PUERTO PRINCESA
QUEZON CITY
ROXAS
SAN FERNANDO, PAMPANGA
SAN FRANCISCO
SAN JOSE, NUEVA ECIJA
SAN JOSE, OCCIDENTAL MINDORO
SAN MIGUEL
SAN PABLO
SANTIAGO
SOGOD
SOLANO
SORSOGON
STA. MARIA
STO. TOMAS
SUBIC
SURIGAO
TABUK
TACLOBAN
TACURONG
TAGBILARAN
TAGUM
TANDAG
TARLAC
TUGUEGARAO
URDANETA
VALENCIA
VALENZUELA
VIGAN
ZAMBOANGA
Date
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Customer Name (optional)
Contact Number (optional)
Email Address(Optional)
Account Number (optional)
Attentiveness
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POOR
FAIR
AVERAGE
GOOD
EXCELLENT
Attitude (courteous, helpful, pleasant)
*
POOR
FAIR
AVERAGE
GOOD
EXCELLENT
Availability (always ready for customers)
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POOR
FAIR
AVERAGE
GOOD
EXCELLENT
Communication Skills
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POOR
FAIR
AVERAGE
GOOD
EXCELLENT
Grooming (proper uniform, neat, clean)
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POOR
FAIR
AVERAGE
GOOD
EXCELLENT
Product and process knowledge
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POOR
FAIR
AVERAGE
GOOD
EXCELLENT
Regular feedback on concerns and inquiries
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POOR
FAIR
AVERAGE
GOOD
EXCELLENT
Timeliness (prompt reply to messages)
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POOR
FAIR
AVERAGE
GOOD
EXCELLENT
OVERALL SATISFACTION RATING
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POOR
FAIR
AVERAGE
GOOD
EXCELLENT
Remarks
Remarks
Remarks
Remarks
Remarks
Remarks
Remarks
Remarks
Remarks
Would you refer/recommend ORIX and its services to peers, colleagues, etc?
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YES
NO
Comments and suggestions
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Data Privacy Notice: In compliance with the Data Privacy Act of 2012 (DPA), we would like to inform you that the information you provide through this survey will be collected, stored, and processed solely for service improvement and analysis. Your responses will be kept confidential and used only in accordance with applicable data privacy laws. You may refer to this link for complete details: https://www.orix.com.ph/policy-statement/data-privacy-policy. By proceeding with this survey, you are giving your consent to the collection and use of your data for the stated purpose. If you have any questions or concerns regarding your data, you may contact our Data Protection Officer at Direct line: +63 2 8856-4351 or via email : dataprotection@orix.com.ph
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